Tag: AI

What is Customer Acquisition Cost? Your Customer Acquisition Cost is the total amount of money you spend to reel in a new customer. It’s your total Sales and Marketing spend during a... Read More

Build a chatbot in 10 minutes!

Open any website right now, you’ll see a pop-up on your screen initiating a conversation with you. We find ourselves stuck amongst many chatbot conversations, with or without knowledge, for... Read More

Do you remember the time when there was no Graphical User Interface (GUI)? When computers were accessed using a command specific syntax? It was a gloomy time indeed, and seemingly... Read More

Life can come at you in unpredictable ways, and having yourself safely insured is always a smart investment plan. The core of any insurance plan is to provide you with... Read More

You read that right. Live chat is not merely limited to customer service. Its powers extend to sales too. In fact, it's so powerful, that studies have shown chatters... Read More

Cart abandonment – Here’s how you solve it

If you’re an E-commerce operator, your greatest fear is probably not a zombie apocalypse or an evil, murderous clown. It’s more likely that your greatest fear is cart abandonment. You squirm... Read More

What are voice-enabled chatbots? So when we use the term “conversational interface”, we often forget to acknowledge that there are two types of it. 1) Textual conversations, 2) Voice-enabled assistants. We... Read More

What makes a good chatbot for enterprise customer service? Chatbots, also known as virtual agents, must have the ability to understand what a customer is typing, or saying. They have to... Read More