How Emotional Intelligence Can Improve Workplace Relationships
Emotional Intelligence or EI generally refers to the ability of a person to understand not only their emotions but also the emotions of others around them. Emotionally intelligent people utilize this understanding to manage and reason with people. Although this may seem like an abstract concept, it has very real implications. The concept of EI is gaining traction. Several studies have highlighted the direct impact of bad relationships at the workplace on increasing attrition, decreased employee productivity and general employee dissatisfaction as well.