What are voice-enabled chatbots?
So when we use the term “conversational interface”, we often forget to acknowledge that there are two types of it. 1) Textual conversations, 2) Voice-enabled assistants. We use both the interfaces in chatbots every day, but to know what to use when, we need to understand each of its use-cases.
Voice-enabled chatbots are basically digital assistants that hear, perceive, and respond to your voice inputs. For example, Siri and Google Alexa are voice assistants who read your voice input, analyze the task to be done and respond to you with relevant answers. These conversational interfaces understand natural language as they use NLP and NLU, and are trained to respond in natural language as well.
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Thanks for reading. Happy botting!